Be a Leader: How to Change People Without Giving Offense or Arousing Resentment:
A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:
Begin with praise and honest appreciation.
Call attention to people's mistakes indirectly.
Talk about your own mistakes before criticizing the other person.
Ask questions instead of giving direct orders.
Let the other person save face.
Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."
Give the other person a fine reputation to live up to.
Use encouragement. Make the fault seem easy to correct.
Make the other person happy about doing the thing you suggest.
-- Dale Carnegie

"If you condense my life into one day, it looks decent."
-- George Costanza, character on Seinfeld.

"Get laid, get pissed, move on."
-- Richard Harris, actor.

"I hate movies... They're a waste of time. I could be in a pub having more fun talking to idiots rather than sitting down and watching idiots perform."
-- Richard Harris, actor, who died yesterday at age 72.

"I didn't want to come in looking like Mrs. Astor's pet horse."
Sylvia Myer, fielding a compliment about her well-coifed appearance earlier this week at the 13th Annual New York Cabaret Convention, NYC.

Everyone knows that we have a bathroom in the house, but we don't put it in the livingroom."
-- Sylvia Myer, discussing the prevalence of smut in our culture and media, October 25, 2002.

"Happiness ain't a thing in itself--it's only a contrast with something that ain't pleasant."
-- Mark Twain, Captain Stormfield's Visit to Heaven

"...with a smile we should instruct our youth..."
-- Moliere, French Playwright (1622-1673)

"Every child is an artist. The problem is how to remain an artist once he grows up.
-- Pablo Picasso

"No sane man can be happy, for to him life is real, and he sees what a fearful thing it is. Only the mad can be happy, and not many of those."
-- Mark Twain, The Mysterious Stranger

"The Atonement means putting love first. In everything. In business as well as everything else. You're in business to spread love. Your screenplay should spread love. Your hair salon should spread love. Your agency should spread love. Your life should spread love. The key to a successful career is realizing that it's not separate from the rest of your life, but is rather an extension of your most basic self. And your most basic self is love."
-- Marianne Willliamson, A Return To Love

"Prejudice is the child of ignorance."
-- Fortune Cookie

"'Instant Gratification' takes too long..."
-- Carrie Fisher, actress and author.

"Every man is a suffering-machine and a happiness-machine combined. The two functions work together harmoniously, with a fine and delicate precision, on the give-and-take principle. For every happiness turned out in the one department the other stands ready to modify it with a sorrow or a pain--maybe a dozen."
-- Mark Twain, The Mysterious Stranger

"There are two kinds of fool. One says, 'This is old, and therefore good.'
And one says, 'This is new, and therefore better.'
-- John Brunner, science fiction writer.

"Sanity and happiness are an impossible combination."
-- Mark Twain, The Mysterious Stranger

"My concept of human rights has grown to include not only the rights to live in peace, but also to adequate health care, shelter, food, and to economic opportunity. I hope this award reflects a universal acceptance and even embrace of this broad-based concept of human rights."
-- Jimmy Carter, former President of the United States, on receiving the Nobel Peace Prize today.

"I see their souls and I hold them in my hands, and because I love them they weigh nothing."
-- Pearl Bailey discussing theater audiences, as quoted by Liz Smith, syndicated columnist.

"Sometimes my feelings are so hot that I have to take the pen and put them out on paper to keep them from setting me afire inside; then all that ink and labor are wasted because I can't print the results."
-- Mark Twain

"I have a prodigious quantity of mind; it takes me as much as a week sometimes to make it up."
-- Mark Twain, The Innocents Abroad

"Life here is about money and work. New Yorkers have to work like the Japanese to live like the Russians."
-- Eric Overmyer, writer & television producer.

"I have always felt friendly toward Satan. Of course that is ancestral; it must be in the blood, for I could not have originated it."
-- Mark Twain in his Autobiography.

"You must learn to be still in the midst of activity and to be vibrantly alive in repose."
-- Indira Gandhi

"I don't say we all ought to misbehave, but we ought to look as if we could".
-- Orson Welles

"We must learn to think only divine thoughts. Angels are the thoughts of God, and in Heaven, humans think like angels. Angels light the way. Angels do not begrudge anyone anything, angels do not tear down, angels do not compete, angels do not constrict their hearts, angels do not fear. That's why they sing and that's how they fly. We, of course, are only angels in disguise."
-- Marianne Williamson, from her book titled A Return To Love.

"So AT&T, whose failing stock I've just managed to dump, in its ceaseless hustle makes a call to my number. A female voice asks for my late husband. By name. I reply, 'Joey Adams is dead. He died over 2 1/2 years ago.' Without a breath the touched, sympathetic person just says: 'OK. So can I have the spouse?' "
-- Cindy Adams, New York Post