"Six ways to make people like you:
1) Become genuinely interested in other people.
2) Smile.
3) Remember that a person's name is to that person the sweetest and most important sound in any language.
4) Be a good listener. Encourage others to talk about themselves.
5) Talk in terms of the other person's interests.
6) Make the other person feel important - and do it sincerely."
-- Dale Carnegie